FAQ FOR RC Electric Skateboard
FAQ FOR WaterSkipper
FAQ FOR Sea Scooter
1. About Sample: How could I get a sea scooter sample?
We have to receive your payment for sea scooter and their express delivery cost, then send sea scooter to you. The prices of the samples are 15% extra on the pricelist. Express delivery charge depends on the quantity of the samples.
2. About Price: could I get your price list for the sea scooter?
Yes, please tell us the products (with their model number), quantity you are interested in, then we will offer the price by e-mail.
3. About Shipment: what kind of shipment will you use for the sea scooter?
We usually ship the sea scooters by boat via our shipping agent, we can ship the products to any place of the world. Shipping by air is impossible because the battery and engines is hazardous.But for sample order shipping by express is ok.
4. About Sole-Distributor: what about the terms to become your sole distributor in our city, area or state, country?
If you can sell our sea scooters worth US$ 10,000-50,000 per month, you can become our sole distributor in your city or area if you can sell our products worth US$ 50,000 or above per month, you can become our sole distributor in your state, if you want to be a sole agent in your country, negotiable.
5. About OEM: could we place order by OEM style to produce our own brand products in your factory?
Of course you can. Welcome to do OEM. What you need to do is email us the brand name or logo.Then we will inform you the extra price.
6. About Payment Terms: How we arrange payment?
LESS THAN USD5000: 100% PREPAID BY BANK T/T OR WESTERN UNION.
MORE THAN USD5000: 30% PREPAID BY BANK T/T,THE BALANCE PAYMENT MAKDE BY BANK T/T,AFTER ORDER PRODUCTION FINISHED, BEFORE DELIVERY.
7. About Lead Time: How soon we can get the shipment?
We will arrange production after confirmation of the order and payment. So all sea scooters are brand-new produced, we will take 20-30days to arrange production, book shipping will take less than 7 days. Shipping time depend on the destination place.
8. About MOQ (Minimum Order Quantity): what is the minimum order quantity?
Mini order is 50pcs ship by sea. Sample order send by express is acceptable.
9. About Shipping Insurance: how to arrange shipping insurance?
We can arrange shipping insurance for you.
10. About Dropship: do you dropship?
We cannot do dropship, the quantity for dropship is usually small, the handling will be high compare with the small quantity.
11. Pictures are for guidance & may not resemble exactly a specific model.
Products Specifications are subject to change without prior notice.
12. The registered designs or patented or copyrighted products showed in the website only sell to the proprietors or their authorized agents.
13. About sea scooter Warranty:
Manufacturer carry a 180 days Limited Manufactures Warranty. This warranty is extended to replacement parts and necessary labor of covered products for defects in material or workmanship. This warranty does NOT extend to the transportation cost to repair or replace either product or parts.
Manufactures warranty does not extended to those items identified as standard wear and tear items (i.e. belts, tires or batteries)
Manufactures warranty does not extend to consumer abuse, neglect or ignorance. Dealers are advised to inspect all returns for signs of these conditions prior to offering refund or replacement.
We will send 2-5% parts free when buying more than full container.
all customers can buy parts from our company no matter you have bought products or not.
14. About placing order: how to place an order.
Email order details to sales@seaEE.com including products model number, quantity, destination port (we need it to calculate the shipping cost), selling countries (different countries have different power plug), consignees contact information including detail address and phone fax number and email address, notify party, etc.
For more details, please email us: sales@seaEE.com